Terms of Service

This Privacy Policy describes how our website, spherexlabs.com and wearespherex.com, operated by Spherex, LLC, (“Spherex”, “us”, “we” or “our”) collects, uses and discloses personal information and what choices you have with respect to that information. “Personal Information” as used in this Privacy Policy refers to information that personally identifies you, such as your name, mailing address, telephone number, email address and IP address, and as otherwise defined by applicable privacy laws. If you have any questions or comments regarding this Privacy Policy, please contact our Data Protection Officer info@spherexlabs.com.  

Changes to Our Privacy Policy

We may make changes to the Privacy Policy from time to time. We will notify you of any material changes by posting a notice on the website. Please review any changes to our Privacy Policy carefully to ensure you understand our practices and procedures.

Information We Collect and Receive

We collect Personal Information about you when you access the website and when you communicate with us through email, website form, or otherwise. The Personal Information we collect includes:

• Name, email address, phone or similar contact information, and any other information you provide us when you submit an inquiry through a contact form or when you email us.

• General usage information associated with your use of the website including access times, IP address, and similar usage information.

• Any other information you send to use through communications including email, website form, or otherwise.

Cookies. The website uses cookies to collect information about how you use the website. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that website to recognize your browser. Cookies may store unique identifiers, user preferences, and other information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent, however, some website features may not function properly without cookies. The third-party cookies and analytics services we use are:

Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use our site and enhance your experience when you use our website. More information on how Google uses this data.

Do Not Track Signals.  The website does not respond to Do Not Track (“DNT”) signals. Third party applications and plugins, such as social media integration, may treat DNT signals differently.

No Information From Children Under Age 21. Our website is not directed to children or persons under the age of 21. If we learn that we have collected Personal Information from anyone under the age of 21, we will promptly delete that information. If you believe we have collected Personal Information from someone under age 21, please email usat info@spherexlabs.com.

How We Use Your Personal Information

Spherex operates the website and uses your Personal Information collected through the website to communicate with you concerning Spherex’s operations, products, and services, and to respond to any other inquiries or requests you make through the website.

• Contact and Message Information. We use the message content, contact information and requests you make through our website and email address to review and respond to your requests, communications, and any other inquiries.

• Usage Information: We use the website usage information we collect to ensure secure access to our website, answer website usage requests for our users, and to troubleshoot, improve, and maintain the safety of our website, including collecting information through the automated means identified in our cookie disclosures.

When We Disclose Information

Disclosure to Third Party Providers and Subprocessors.  Spherex engages third party service providers or data subprocessors to assist in providing analytics, data storage, and other services. We also use third parties to provide, maintain, and improve the website.

Disclosure to Unaffiliated Third Parties. We may disclose your Personal Information to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, to prevent harm to a person or as required or permitted by law, including, without limitation, to comply with a subpoena or court order.

Disclosure of Non-Personal Information. We may disclose your anonymized and de-identified information to any party including potential business partners, advertisers, investors, users, and other third parties.

Disclosure to Corporate Affiliates and Successors. Spherex may disclose Personal Information to its parent company, subsidiaries or other corporate affiliates, if any. If Spherex engages in a merger, acquisition, reorganization, sale of some or all of its assets, or similar transaction, or takes steps in contemplation of such transactions (e.g., due diligence), Personal Information may be shared or transferred with a new or prospective owner, subject to standard confidentiality agreements.  

Disclosure With Your Consent. In addition to the sharing described elsewhere in this Privacy Policy, we may share Personal Information with companies, organizations or individuals outside of Spherex if we obtain your consent to do so.

Storage and Retention

Your Personal Information is stored by Spherex on our servers and on the servers of the cloud-based data storage providers it engages. Spherex retains Personal Information for the duration of our business relationship with you or your organization, for the purposes indicated in this Privacy Policy, and for such other periods as required by law, which may be indefinitely.

Data Security

Spherex takes the privacy of your information seriously. We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of Personal Information. However, the Internet is not a 100% secure environment, and it is your responsibility to protect the security of your account and login information. Please note that content you store or transmit through the website, or e-mails and other communications you send to us, may not be encrypted.

Third Party Websites

You may be able to access third party websites directly from this website. This Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use any information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your information to its provider.

Questions and How To Contact Us

If you have any questions or concerns regarding our Privacy Policy or practices, or otherwise need to contact usregarding your Personal Information, please contact our Data Protection Officer by emailing info@spherexlabs.com.

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